NETWORK OPERATIONS CENTER
Vision Net’s NOC is a state-of-the-art facility employing the latest in proactive alarm and monitoring technologies. Staffed 24/7/365 by highly-trained and experienced technicians, Vision net is prepared to act on the behalf of our clients.
24/7/365 support and monitoring
Offering Full Network support, proactive monitoring, outage troubleshooting, dispatch services, escalation support, and performance assessments, we make our team an extension of yours.
With 14 technicians and 3 team leads, the NOC provides a knowledgeable staff with a wide array of experience, certifications, and degrees.
Our NOC has an on- call technician available 24/7/365 for any issues that arise. Tier 3 technicians covering the entire spectrum of the OSI Chart are available to assist as the need arises.
Vision Net’s NOC has operated in Great Falls since 2004 and provides 24/7/365 support and monitoring coverage to Vision Net clients nationwide.
Vision Net’s NOC has over 16 years’ experience in dealing with priority services, not the least of which is the 911 network services and public safety answering point (PSAP) customer premise equipment support.